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Tadano

US move for Mitch Ely

6. September 2017 | Comments (0)

Genie has appointed Mitch Ely, currently based in Australia, as director customer satisfaction and reconditioning in the USA

Since 2014 Ely has been national operations manager for Genie Australia, based in Brisbane, having rejoined the company after almost six years in the Australian access rental industry starting with his own start up business, Platform Solutions in 2008, moving to rental comapny Skyreach in 2012. He originally joined Genie in 1998 and over the following 10 years became involved in most aspects of the business as national operations manager. He has also served in a number of roles within Australia’s Elevating Work Platform Association and Is currently national vice president.

In his new role he will be based at Genie headquarters in Redmond, Washington reporting to senior director of product support and service solutions Bob Bartley. The new role will consist of responsibility for the Genie customer satisfaction programme as well as the reconditioning, used sales and service training teams. The product support team also includes Dan Anderson, Ron Wixon, Steve Chandler and Stohn Stevenson.

Mitch Ely
Mitch Ely

Bartley said: “Mitch comes to the customer satisfaction team with 25 years of experience in the industry. In this new role he will handle customer issues related to product support, parts, warranty, engines and reconditioning. His in-depth knowledge and extensive experience will be well received and utilised.”
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